​​​Mail: enquiries@telecomwest.com.au ; Tel: 1300 739 331 ; Fax: (08) 6323 1050
Telecom West ISDN 2/10/20/30 - Connecting your business...
  • Some of the amazing benefits of having ISDN with Telecom West:
  •   Untimed local & std calls! Service provided on Telstra infrastructure!​​​
      Australian based customer service!​​​​ Keep the same phone numbers!
      tick No Flagfalls charged, even on international calls! tick Access to all add-on features!
      100 number indial range available!​​​​​​​ The service is scalable!

  • ISDN 2/10/20/30 plans: ​​ ​​​
  • Plan details
    ISDN 2
    ISDN 10
    ISDN 20
    ISDN 30
      Monthly cost
    $74.95
    $299.95
    $599.95
    ​$899.95
      Local calls
    FREE
    FREE
    FREE
    FREE
      Std calls
    20c/per call
    20c/per call
    20c/per call
    20c/per call
      Calls to mobiles
    20c/per min
    20c/per min
    20c/per min
    ​20c/per min
      International calls*
    10c/per min
    10c/per min
    10c/per min
    10c/per min
      Calls to 13/1300
    40c/per call
    40c/per call
    40c/per call
    40c/per call
      National Data calls
    75c/per min
    75c/per min
    75c/per min
    75c/per min
      Flagfall
    ​$0
      Installation Cost
    $499.95
    $599.95
    $699.95
    $799.95
      Contract term
    ​24 or 36 months
  • * Call rate only applies on calls to landlines to the following top 20 international destinations:
  • United Kingdom, China* , New Zealand, United States, Japan, Malaysia, Ireland, Canada, Hong Kong*, Singapore, Germany, Belgium, Italy, Netherlands, Portugal, Sweden, Spain, France, Chile & Taiwan. *fixed wire to mobile included            View all international call rates

  • View Critical Information Summary​​​
  •  
  • Terms & conditions:​​​
  • 1. All prices quoted are excluding GST. 2. Total Minimum commitment over 24 month term is $1,798.80 (ISDN 2), $7,198.80 (ISDN 10), $14,398.80 (ISDN 20), $21,598.80 (ISDN 30). 3. Total Minimum commitment over 36 month term is $2,698.20 (ISDN 2), $10,798.20 (ISDN 10), $21,598.20 (ISDN 20), $32,398.20 (ISDN 30). 4. It is a requirement that you pay your bill on the due date via direct debit. 5. Offer only available to customers who take up full service ISDN landline (including long distance and calls to mobile services) and not available to all customers in all areas. 6. You must have your ISDN service for at least 3 months. 7. Early termination fee, if you choose to cancel your ISDN service or it is disconnected for any reason within the 24 or 36 month contract term after the end of the 3 month minimum requirement, you will be charged an early termination fee of a once off fee of a) $499.00 per ISDN2 service, b) $1,899.00 per ISDN10 service, c) $3,299.00 per ISDN20 service, d) $4,799.00 per ISDN30 service. Early termination fee, if you choose to cancel your ISDN service or it is disconnected for any reason before the end of the 3 month minimum requirement, you will be charged your minimum monthly commitment as per your agreement with us multiplied by the months remaining in your contract plus a penalty fee of $3500.00 . You must also provide us with 30 days notice to disconnect this service. 8. All landline services are covered by the Customer Service Guarantee Standard. Please refer to our Customer Service Guarantee Policy for details on the CSG Standard. 9. Please refer to our Standard Form of Agreement for terms of use on landline products. 10. You can only choose an ISDN Plan for services using the Telstra public switched telephone network (except private payphones, services with Call Diversion Number Only, Number Redirection and Corporate Virtual Network). 11. Dishonoured direct debit payments may incur a charge. 12. Extra fees apply for value added services and/or optional features. 13. On a 24 month term call rates may change throughout the term of the contract. 14. On a 36 month term your call rates will remain the same for the term of your contract. 15. Acceptable Usage Policy applies.




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