​​​Mail: enquiries@telecomwest.com.au ; Tel: 1300 739 331 ; Fax: (08) 6323 1050
Telecom West fixed wire - Enjoy the freedom you deserve...
  • Some of the amazing benefits of having a landline with Telecom West:
  •   Untimed local calls! Top 20 International destinations!​​
      Service provided on Telstra infrastructure!​​​ Personal account Manager!​​​​
      Australian based customer service!​​​​ Keep the same phone numbers!
      No Flagfalls charged, even on international calls!​​​​ Access to all add-on features!

  • Landline plans: ​​​
  • Plan details
    Corporate 2
    Corporate 3
    Corporate 4
      Monthly cost
    $34.95
    $34.95
    $34.95
      Bundled price
    $87.90
    $87.90
    $87.90
      Local calls
    13c/per call
    12c/per call
    12c/per call
      National calls (std)
    9c/per min
    8c/per min
    7c/per min
      Calls to mobiles
    20c/per min
    19c/per min
    18c/per min
      International calls*
    10c/per min
    10c/per min
    10c/per min
      Calls to 13/1300
    40c/per call
    40c/per call
    40c/per call
      Flagfall
    $0
    $0
    $0
      Cost per 1gb of included data (bundle only)
    $1.76
    $1.76
    $1.76
      Contract term
    24 months
    36 months
    48 months
  • * Call rate only applies on calls to landlines to the following top 20 international destinations:
  • United Kingdom, China* , New Zealand, United States, Japan, Malaysia, Ireland, Canada, Hong Kong*, Singapore, Germany, Belgium, Italy, Netherlands, Portugal, Sweden, Spain, France, Chile & Taiwan. *fixed wire to mobile included             View all international call rates

  • View Critical Information Summary​​​
  •  
  • Terms & conditions:​​​
  • 1. All prices quoted are excluding GST. 2. Total Minimum commitment over 24 month term is $838.80 (Corporate 2). 3. Total Minimum commitment over 36 month term is $1,258.20 (Corporate 3). 4. Total Minimum commitment over 48 month term is $1,677.60 (Corporate 4). 5. Offer only available to customers who take up full service landline (including long distance and calls to mobile services) and not available to all customers in all areas. 6. It is a requirement that you pay your bill on the due date via direct debit. 7. Early termination fee, if you choose to cancel your service or it is disconnected for any reason within the 24 or 36 or 48 month contract term you will be charged an early termination fee comprised of a once off fee of $299 per service. 8. All landline services are covered by the Customer Service Guarantee Standard. Please refer to our Customer Service Guarantee Policy for details on the CSG Standard. 9. Please refer to our Standard Form of Agreement for terms of use on landline products. 10. When we supply you a Corporate Plan, you must bill in excess of $500.00 per month to qualify for this service. If your bill does not meet this quota at anytime during your contract with us we can collect information and investigate whether you are complying with this policy. If we find that you aren’t, and you do not comply within 30 days of us telling you, we can change your service to a Business Silver Plan. 11. You can only choose a Corporate Plan for services using the Telstra public switched telephone network (except private payphones, services with Call Diversion Number Only, Number Redirection and Corporate Virtual Network). 12. Dishonoured direct debit payments may incur a charge. 13. Corporate bundle plans are only available in selected Telstra Zone 1, which are defined as ADSL2+ available. 14. The advertised bundled price is for a landline service + a 50GB residential grade ADSL service. 15. On a 24 month term call rates may change throughout the term of the contract. 16. On a 36 or 48 month term your call rates will remain the same for the term of your contract.17. Acceptable Usage Policy applies. 18. Excess data is charged at the rate of $4.50 per 1GB(1000MB) for bundled 50GB plan shown above. 19. All new activations are free. If you are porting an existing ADSL connection from another provider on a 24month contract a “fast-churn” fee of $39.95 is applicable. On a 36 or 48 month contract the “fast-churn” fee is waived.




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